Managing logs from multiple companies

Introduction

Your Papertrail email address and password can be used to manage logs from multiple unrelated entities (for example, as a consultant to multiple companies). Here’s how.

How it works

You may need access to logs from more than one entity, like as a consultant or systems integrator. Papertrail can keep the logs and settings from each entity completely separate, yet you can view them without logging in again.

Setup is automatic. After you’re added as a member on more than one entity’s Papertrail service, the site-wide menu will include an option that looks like this:

log-viewer_multiple-accounts.jpg

In the above example, it’s showing you that “ACME Inc Company” is the current choice. Click it to change to another one.

The entities are completely unrelated within Papertrail, and only invited user(s) can see or are even aware that the others exist. Any member can be removed at any time.

Read more in this Papertrail blog post.

Access levels

Users can be assigned either read-only access or full access.

Read-only permissions allow someone to view all account information, but they can’t create new searches, setup alerts, or modify any other data.

Full access provides complete control over the account, and allows a user to create new searches, purge log data, and use any feature provided by Papertrail.